Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the Incolinuti website (incolinuti.com) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Incolinuti provides public speaking and communication training services, including:

• In-person and virtual training courses
• Workshop facilitation and corporate training
• One-on-one coaching sessions
• Educational resources and materials
• Online content and blog articles
• Newsletter and communication services

3. User Eligibility

To use our services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when required
• Comply with all applicable laws and regulations

Minors under 18 must have parental or guardian consent to participate in our services.

4. Course Enrollment and Payment

Registration

Course enrollment is subject to availability and our approval. We reserve the right to refuse enrollment to any individual at our discretion.

Payment Terms

• Full payment is required at the time of enrollment unless otherwise specified
• Payment plans may be available for certain courses with prior arrangement
• All prices are in Canadian dollars (CAD) and include applicable taxes
• Payment processing is handled through secure third-party providers

Cancellation Policy

• Full Refund: Cancellations made 14 days or more before course start date
• 50% Refund: Cancellations made 7-13 days before course start date
• No Refund: Cancellations made less than 7 days before course start date
• Refunds will be processed within 10 business days to the original payment method

5. User Conduct and Responsibilities

When using our services, you agree to:

6. Intellectual Property Rights

Our Content

All content on our website and in our courses, including but not limited to:

• Text, graphics, logos, and images
• Course materials and curriculum
• Videos, audio recordings, and presentations
• Training methodologies and frameworks

Are owned by Incolinuti or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use our materials solely for your personal learning purposes. You may not:

• Reproduce, distribute, or sell our materials
• Create derivative works based on our content
• Use our materials for commercial purposes
• Remove copyright or proprietary notices

7. Privacy and Confidentiality

We are committed to protecting your privacy as outlined in our Privacy Policy. Additionally:

• Information shared during group sessions should be kept confidential
• We may use anonymized feedback and testimonials for marketing purposes
• Recording or photography may occur for training and marketing purposes with your consent

8. Disclaimers and Limitations

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We make no guarantees regarding:

• Specific outcomes or career advancement
• Elimination of speaking anxiety or fear
• Uninterrupted or error-free service delivery
• Compatibility with your specific needs or goals

Limitation of Liability

To the maximum extent permitted by law, Incolinuti shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services
• Issues arising from technical difficulties or force majeure events

9. Course Modifications and Cancellations

We reserve the right to:

• Modify course content, schedules, or instructors with reasonable notice
• Cancel courses due to insufficient enrollment (full refund provided)
• Move courses to virtual format due to circumstances beyond our control
• Update our curriculum to reflect current best practices

In case of course cancellation by Incolinuti, participants will receive full refunds or the option to transfer to alternative courses.

10. Technology and Platform Use

For virtual courses and online services:

• You are responsible for having appropriate technology and internet connection
• We provide technical support on a best-effort basis
• Recording or sharing virtual sessions is prohibited without permission
• Platform access credentials are personal and non-transferable

11. Termination

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms of Service
• Engage in disruptive or inappropriate behavior
• Fail to pay fees when due
• Misuse our intellectual property

Upon termination, your right to use our services ceases immediately, and any outstanding payments become due.

12. Indemnification

You agree to indemnify and hold harmless Incolinuti, its instructors, employees, and affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your misuse of our services or materials
• Your violation of any third-party rights
• Any content you provide or actions you take

13. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

1. Direct Communication: Initial attempt to resolve through good faith discussion
2. Mediation: If direct communication fails, binding mediation in Toronto, Ontario
3. Governing Law: These Terms are governed by the laws of Ontario, Canada
4. Jurisdiction: Courts of Ontario have exclusive jurisdiction over any legal proceedings

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Natural disasters or extreme weather events
• Government actions or regulations
• Public health emergencies or pandemics
• Technical failures or cyber attacks
• Labor strikes or disputes

15. Modifications to Terms

We may update these Terms from time to time. When we make changes:

• We will post the updated Terms on our website
• We will update the "Last updated" date
• We will notify users of material changes via email or website notice
• Continued use of our services constitutes acceptance of the new Terms

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

17. Contact Information

For questions about these Terms of Service or our services, please contact us: