Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or registration forms
• Subscribe to our newsletter
• Enroll in our courses or services
• Communicate with us via email or phone
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email, phone, address)
• Professional information (job title, company)
• Course preferences and interests
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide our public speaking courses and training services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and relevant course information (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Our cookies fall into these categories:

You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. For more detailed information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or theft
• Accidental damage

Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

Under Canadian privacy laws, you have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our typical retention periods are:

• Course participants: 7 years after course completion for certification and legal purposes
• Newsletter subscribers: Until you unsubscribe or we cease operations
• Contact inquiries: 3 years from last communication
• Website analytics: 2 years from collection date

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, including the United States, where our service providers may be located. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending an email notification for significant changes (if you have provided your email address)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: